Overwhelmed with managing potential client interactions in your small business? Our system automates follow-ups via email and text, ensuring you never miss an opportunity. Stay organized and prioritize delivering top-notch service.
Average Time Saved Per Reminder: 30 Minutes
In the business world, every missed call could mean a lost sale or a disheartened client. With our missed call text-back feature, your clients receive an immediate acknowledgment, ensuring they always feel valued.
HVAC Company Example: Miss a call during a service appointment? They'll instantly receive a text like, 'Thanks for reaching out to [HVAC Company Name]! We know how crucial your comfort is. We'll get back to you shortly to address your HVAC needs.'"
Average Response Time: Under 30 seconds
After completing a job, whether it's clearing a scene, fixing a leak, or restoring a space, feedback is crucial. Our software sends an automated review request to your clients, making it effortless to gather testimonials and continuously refine your services for all small or large businesses.
Roofing company example: Hi [Customer Name], It was a pleasure working on your roofing project. We at [Roofing Company Name] always strive to deliver the best service. We'd greatly appreciate if you could take a few moments to leave us a review about your experience. Your feedback not only helps us improve but also lets others know about our commitment to excellence.
Thank you for choosing us!
Average Review Rating Increase: 27%
Sometimes, the same customer might need your help again. Our software remembers each customer you've worked with. With one click, you can send them special offers or remind them about your services through a text or email. It's an easy way to get repeat business.
Average Client Re-engagement Rate: 26%
Messages and inquiries come from multiple channels like Facebook, Instagram, email, and text. Our software centralizes all these communications, making sure your business remains responsive and organized.
Average Message Response Rate: 95%
Your business may require unique solutions, and our software delivers. Built with cutting-edge technology, our tool offers capabilities that extend well beyond the scope of this description.
Additional Features Unveiled Upon Request
Take a moment to understand how our software can revolutionize your business operations. – click here now to find out.
strategy session.
Use our online calendar to book a call. We'll present our strategy to help you stay ahead in your industry.
That's all there is to it. We'll help you set up and start benefiting from our software within a week. so click here and let’s start.
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Our service includes a fully customized website tailored to your business needs, optimized for both desktop and mobile view.
Yes, we provide a user-friendly interface so you can make updates easily. If you need assistance, we're here to help!
Yes, upon completion, we offer video training sessions to ensure you're comfortable managing your new site.
If you miss a call, our system automatically sends a personalized text to the caller, ensuring they know you'll get back to them increasing your chances of capturing that hot lead.
Absolutely! We allow full customization to ensure messages align with your brand's voice.
After a job or service is completed, our system sends a personalized message to clients, prompting them to leave feedback. We also understand that your clients may be too busy at the time to leave a review so our software automatically follows up with clients to ensure we capture that 5 star review.
We've designed M.A.S.S to be compatible with many popular systems, but please let us know your specifics, and we can confirm.
Integration is seamless. Our goal is to make sure your website and M.A.S.S work together effortlessly to benefit your business.
Our pricing varies based on package selection and needs of your business. We'd be happy to provide detailed pricing based on your needs.
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